Suppliers & delivery
Loyalty is good. Records are better.
Most shop owners already know who lets them down. InventiX makes it something you can show — and act on the same day, without losing the history of the supplier you are leaving.
Ranked first for rice
Ranjith Stores
4.6 ★ · 38 completed orders · avg 2 days
- Quality37/40
star ratings after delivery
- Delivery speed27/30
measured from completed orders
- Quantity availability17/20
could they fill what you asked
- Price8/10
against others for the same product
With only one or two ratings the average is pulled back towards neutral — two opinions are not evidence. Suppliers under three completed orders are labelled new and shown with a provisional score, rather than buried.
Ranking
A score out of 100, and you can see every part of it
Four measurements, weighted. Nothing subjective beyond your own star rating, and nothing collected from anywhere but your own orders.
Quality
40/100Star ratings from shops after delivery
Damaged bags, short-dated stock, the wrong grade of rice. You rate it once at receiving and it stays on that supplier's record — the largest single part of their score, because it is the part you feel first.
Delivery speed
30/100Measured from orders that actually completed
Not the lead time they claim. The clock runs from the moment you place the order to the moment you confirm receipt, using the timestamps from the six stages. A supplier cannot improve this by promising harder.
Quantity availability
20/100Whether they could fill what you asked for
Ordered 200 kg, they hold 180. The gap between what you needed and what they could supply is measured on every order, rather than remembered vaguely.
Price
10/100Against other suppliers of the same product
The smallest weight on purpose. The cheapest supplier who arrives late with damaged stock is not the best supplier, and a score that says otherwise would be useless to you.
Keeping it fair
A ranking that can be gamed is worth nothing
Three rules stop the score from rewarding the wrong things.
Two opinions are not evidence
With only one or two ratings, a supplier's average is pulled back towards neutral. One five-star review should not put somebody at the top of your list.
New suppliers are labelled, not buried
Under three completed orders they show as new, with a provisional score. A newcomer who might be excellent stays visible instead of sinking out of sight.
Nobody who fails is hidden
A supplier who cannot fill your quantity is marked as such and still shown, so you can see why they placed lower rather than wondering where they went.
Your star rating sits alongside the measured scores rather than replacing them — a supplier can be slow and still be the one you trust with fragile stock. Switching supplier for an item takes one change, and the history of the old one stays intact.
Delivery
Where the order actually is
Six stages, visible to both sides, changing live without a refresh. Each one is a timestamp, and those timestamps are what the speed score is built from.
Order #DEL-0042
Ranjith Stores · 150 kg red raw rice
- RequestedMon 09:12
- ConfirmedMon 10:40
- ProcessingMon 14:05
- Put to deliveryTue 08:30
- On the wayTue 11:15
- Purchased—yours alone
Stage changes arrive live, without refreshing. Only you can mark an order purchased — that is the moment your stock count goes up.
The last stage is yours alone
The supplier moves an order through the first five stages. Only you can mark it purchased, because that is the moment your stock count goes up. A supplier saying “delivered” is a claim; you confirming it is a fact, and a stock count built on claims is not worth keeping.
Still being decided
Live GPS tracking of the delivery vehicle on a map is something we are considering. It depends on suppliers agreeing to share location, so we are not promising it yet — the six stages above work without anyone installing anything.
Early access
Bring your supplier list
Send us the suppliers you buy from and what they deliver. We'll set up the scorecard so it starts recording from your next delivery.